Report an error
Request a correction, source replacement, identity update, rights review or organizer claim for OnlineSummit content.
To report an error in an OnlineSummit record, send the page URL, the exact passage or field, and evidence for the change. Use the request links below to choose an email subject, or email a report now.
A useful report connects one disputed passage to evidence an editor can locate.
A page link identifies the record; a timestamp or page number identifies the evidence to check.
Choose your request type
Report an error
Use this for incorrect dates, titles, session types, topics or other factual metadata. Include the current value, proposed correction and an official agenda, recording or other primary source when available.
Request a correction
Use this for a summary, takeaway, claim or context note that is inaccurate, incomplete or misleading. Quote the exact text, explain the problem and point to the supporting source passage. For a translation issue, include the original wording and identify the language.
Speaker identity correction
Use this for mistaken identity, name variants, titles, organizations or speaker-role attribution. Send the speaker or talk URL and an official biography or organization page. For a role correction, distinguish the role at the time of the talk from a later appointment.
Copyright or takedown request
Rights holders may request review of embedded, quoted or linked material. Include your name, authority to act, the affected OnlineSummit URL, the protected work, the requested action and a reliable contact address. We may ask for further evidence before acting.
Organizer claim
Organizers can identify an official representative and provide verified agendas, recordings and corrections. Read For organizers for the materials to send. Organizer participation does not replace editorial review.
Source replacement
Use this when an official link has moved, a video is unavailable or a stronger primary source exists. Send the current and replacement URLs, identify the publisher and explain how the replacement supports the affected passage. Check that it covers the same talk or edition; a page about the same topic may not support the same claim.
Compare the source content as well as the links. Say what changed if the replacement is an edited recording or a different version.
Copy this into your email
Fill in the labels that apply. If you cannot find a primary source, explain what you observed and identify the missing evidence.
Request type:
Affected OnlineSummit URL:
Exact text or field as it appears now:
Proposed correction or requested action:
Supporting source URL and publisher:
Timestamp, page number or section:
Reason for the change:
For rights or organizer requests, your name and authority to act:
Contact email for follow-up:
These links open your email app; they do not submit a report on this page. If no app opens, copy the template into an email to info@onlinesummit.com. Check the details before sending. Do not include passwords, private account data or unrelated personal information.
What happens after you send it
We check proposed changes against supporting material. A report starts a review; it does not guarantee the requested edit or removal. We may ask for more evidence when the source does not resolve the issue. The editorial policy explains the standards for attribution and corrections.
The evidence determines the next step. A substantive correction should explain what changed and carry a correction date.
A routine metadata update should record its update date. Revising a record should preserve its original publication date and the date of the talk. The methodology explains how to trace a claim to its source before citing it.
Response targets
Our existing response targets are:
- Acknowledge complete requests within 3 business days.
- Normally resolve straightforward metadata corrections within 7 business days.
- Review credible urgent rights or safety requests as soon as possible, normally within 2 business days.
Complex identity or source disputes may take longer because we verify against independent primary material. If your request concerns an urgent rights or safety issue, describe the concern and affected material clearly in the email.
Method and sources
Updated 18 October 2026. This page sets out how to submit a request under our editorial policy; the response targets above retain the previously published policy. They describe targets rather than measured response performance.
For external editorial context, Reuters' standards and values, consulted 18 October 2026, discuss transparent corrections and source attribution. They do not define OnlineSummit's response targets or imply an affiliation.
Change note, 18 October 2026: added a reusable email template, clarified source-replacement evidence and explained review outcomes. Send a request using the relevant link above or contact info@onlinesummit.com.